Include - OBO Leg Guard Compare
HERE TO HELP
Have a question? You may find an answer in our T's and C's.
But you can also contact us:
Mon-Fri: 08:00 - 16:30
Free delivery on any order over R500 to anywhere in South Africa*. For international orders, please see our delivery policy
PayGate: Visa, MasterCard, American Express. Payment is made immidaitely and your order will be shipped.
PayFlex: Get your gear now and pay it off - With ZERO interest. Mobicred - Get it now and pay later!
SnapScan and Zapper: Use your credit - or debit - linked app to complete payments effortlessly.
You can return any item purchased From Planet Hockey within two weeks of it's arrival*
Once an order has been shipped, we cannot change the delivery address as the delivery information has been handed over to the courier.
If your order has not yet been shipped we would be happy to change the address for delivery. If you would like to please get in touch with us:
Your order will be held at your selected Postnet for five business days after you have received the SMS to let you know your order is ready to be picked up. After these eight days, if you have not yet picked up your order, the parcel will be sent back to us.
We can make delivery to any address except P.O. Boxes.
Deliveries are made between 8am and 5pm. Please ensure that you use an address that you, or someone that you trust, can sign for your parcel.
Do you need a quote or invoice for payment? We've got your covered
The quickest and easiest way to get an invoice for payment is to add the gear to your cart and proceed to checkout.
At checkout you will have the option to choose your delivery method, apply any additional discounts you may have, and choose your Payment Option. If you need a quote to submit to your finance office, team, parernts etc. You can select the EFT (Bank Deposit) option at checkout.
Once you select this your order will be created and you will immediately get an email with all the information as well as an invoice and the banking details for you to submit for payment.
Our systems allows orders to be held as pending payment for up to seven days. On the seventh day you will be emailed a reminder about the order and should the payment not be made within the next day your order will be cancelled.
Need to extend these seven days? No problem!
Just email our team with your order number and what extension you need an we will see how we can help out!
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.