Festive Delivery Times
Christmas is the most wonderful time of year! However, nothing can ruin the Festive spirit like your gift not arriving on time. This time of year, courier companies are jam packed and shipping thousands of parcels a day. So place your order early! We've put together a Festive Delivery schedule to help you make sure you get your order in time 🎁!
Get your order in before 11:30 on Thursday the 14th of December to not be caught out for Christmas.
You will need to give yourself some more time to make sure that you get your parcel on time. Delivery times will vary depending on your local Customs policies and timelines. IF you want to make sure, get in touch with us and we will help you make sure!
Order Cut Off times
Any order placed before the 14th of December 11:30 will be processed and shipped this year. Any orders placed after the 14th of December 11:30 will be processed and shipped from the 9th of January
What Does Delivery Cost?
How Long Does Delivery take?
What is the order Cutoff time?
Can I change my delivery address?
Once an order has been shipped, we cannot change the delivery address as the delivery information has been handed over to the courier.
If your order has not yet been shipped we would be happy to change the address for delivery. If you would like to please get in touch with us:
What if I missed the delivery?
PostNet Click and Collect
Your order will be held at your selected Postnet for five business days after you have received the SMS to let you know your order is ready to be picked up. After these eight days, if you have not yet picked up your order, the parcel will be sent back to us.
What address should I use?
We can make delivery to any address except P.O. Boxes.
Deliveries are made between 8am and 5pm. Please note that deliveries are made to the address provided. Please ensure that you use an address that you, or someone that you trust, can sign for your parcel.
What is considered a Main Centre?
You can use the below to search for your Suburb to see if you are based in a main centre or not.
Enter your Suburb below and hit the "Search Postal Code" button. You will then see if the area is considred a main centre or not as well as what days the area is serviced by our courier.
|City||Postal Code||Regional||Serviced On|
What our customers say about our delivery
I have never buy something online and received it in 24 hours. You are on the ball Well done!!
Very friendly staff and very helpful, super fast service and fast delivery service as well!! Thank you plant hockey for this great experience I will definitely recommend you
The best hockey store you could ever experience. Service quality is absolutely amazing. International delivery is superb. Especially, Quick reply and the Customer Service hits the spot. Thank you Sean, and Planet Hockey for your lovely service :)
2 Days 😮
Best service! Had it in my hands within in 2 days. Thank you for the awesome service and products.
Excellent service and fast delivery! I am impressed!
Received excellent service from Planet Hockey, super fast delivery and fantastic product!!!
Friendly Staff that go all out to help find the perfect Bag. Delivered within 24H. Alex, Shaun and team you all are amazing Thank you
To Door or Pickup Poinit
Great service, fast delivery to your door or pickup point. Had to return a product and the after sales service was also excellent and hassle free
Great service and super fast delivery. Very happy with our purchase. Will only use Planet Hockey in the future.