What Does Delivery Cost?

To-Door Courier

We offer free To-Door delivery to anywhere in South Africa on any orders over R500. If you order is under R500 there is a flat fee of R100 for our To-Door courier Option.

PostNet Click and Collect

We offer free PostNet Click and Collect delivery to anywhere in South Africa on any orders over R400. If you order is under R400 there is a flat fee of R70 for our PostNet Click and Collect courier Option.

International Deliveries

For deliveries outside of South Africa, the price of delivery will be calculated at checkout. We have multiple options available for you to choose from depending on your needs. We currently offer delivery to a wide range of countries.

All VAT, Duties, Freight Costs & Currency costs are excluded in the price on the site. Once your parcel has been cleared through Customs, you will be liable for any additional charges.

How Long Does Delivery take?

How long should it take for my order to be delivered?

Delivery times are made up of dispatch time plus the transit time. 

  • Dispatch Time
    • How long before the order leaves our Warehouse. 
    • Dispatch times are based on stock status, as well as when we receive the order / payment. 
  • Transit Times
    • How long it takes for your order to reach you once it has been handed over to our shipping partners. 
    • Transit times vary depending on where your order is being shipped to

Order Dispatch Times

In stock items

Orders are usually dispatched within 2 business days of being placed. If you place your order before 11:00 it is usually shipped off on the same day.

Pre-order items

Orders with items on Pre-order will be shipped off once all pre-order items have arrived. Shipping times for pre-ordered items vary from item to item. Each Pre-Order item will have an estimated delivery time / leadtime.

Order Transit Times (Standard Delivery)

  • Main Centres: 2 - 5 Business days
  • Regional and Remote Areas: 3 - 7 Business days

Order Transit Times (Overnight Delivery)

  • Main Centres: 1 - 2 Business days
  • Regional and Remote Areas: 2 - 3 Business days

Main centers are defined as any of the below areas:

There are too many main centre areas to be listed below but an area is considered a main centre if it is within 50km of the below areas.

  • Johannesburg
  • Cape Town
  • Stellenbosch
  • Durban
  • Pietermaritzburg
  • Richards Bay
  • Port Elizabeth
  • Bloemfontein
  • Nelspruit
  • East London
  • Pretoria
  • George
  • Kimberley
  • Polokwane

Note: The below mentioned transit times are an estimation only. For a more accurate timeline, you can get in touch with us.

Note: Due to lack of flights from the Western Cape to KwaZulu Natal areas such as Durban, Richards bay may take 2 Business days to arrive.

Note: Some areas in South Africa are only serviced on certain days - these are clasiffied as remote areas and can take longer for delivery.

When do deliveries take place?

Our courier partners generally make deliveries from Monday to Friday between 08:00 and 17:00.

Can you deliver over the weekend?

We can but we will need to make a special Arrangement for this with our courier partners. There is unfortuantley also an additional charge for this. If you would like to arrange for a Saturday delivery please get in touch with us.

Can you deliver on a public holiday?

Unfortunately not.

What is the order Cutoff time?

Instock Items

Orders are usually dispatched within 2 business days of being placed. If youhave placed and paid for your order before 11:00 between Monday and Friday we do our best to get your order shipped off the same day.

Pre-Order Items

Orders with items on Pre-order will be shipped off once all pre-order items have arrived. Shipping times for pre-ordered items vary from item to item. Each Pre-Order item will have an estimated delivery time / leadtime.

Should an order be placed after the cut-off time, it will be shipped off the following business day.

We do everything we can to make sure that your order is shipped off as quickly as possible but unfortunately delays can occur. We strive to be as communicative as possible and should a delay come up we will do our best to let you know as soon as possible

Can I change my delivery address?

Once an order has been shipped, we cannot change the delivery address as the delivery information has been handed over to the courier.

If your order has not yet been shipped we would be happy to change the address for delivery. If you would like to please get in touch with us:

What if I missed the delivery?

To-Door Courier

If your delivery was not made through any fault of ours (e.g. you were not home, unable to accept delivery etc.), we will attempt a second delivery. We or our courier may try to make contact with you to try to arrange a delivery time that would best suit you.

If the second delivery is missed, your parcel will be taken to the local courier branch. If this is the case, you will need to get in touch with us, or the local courier branch to make arrangements to have the parcel delivered. You can get in touch with us to put you in touch with your local courier branch.

PostNet Click and Collect

Your order will be held at your selected Postnet for five business days after you have received the SMS to let you know your order is ready to be picked up. After these eight days, if you have not yet picked up your order, the parcel will be sent back to us.

What address should I use?

We can make delivery to any address except P.O. Boxes.

Deliveries are made between 8am and 5pm. Please note that deliveries are made to the address provided. Please ensure that you use an address that you, or someone that you trust, can sign for your parcel.

What is considered a Main Centre?

You can use the below to search for your Suburb to see if you are based in a main centre or not.

Enter your Suburb below and hit the "Search Postal Code" button. You will then see if the area is considred a main centre or not as well as what days the area is serviced by our courier.

Reciever Address:
City Postal Code Regional Serviced On

Our Shipping Partners