We won't be beaten on price
We are always pushing to offer our customers the best experience. Everything from Shipping, Customer service and beyond 🚀
We know that price is a very important factor when choosing where to purchase your gear and we won't be beaten on price!
Find some gear cheaper somewhere else? We'll match that price and more! Check out our price matching policy details below.
Identical to the competitors product
The product must be a matching brand, model number, colour and length to qualify.
Currently available at a competitor
We match prices of any South African based retail competitor. Both for online and physical stores. The product must be in stock and available for purchase at the competitors store/website.
The gear you are looking to price match must be in stock and available for purchase in our store. Pre-orders and lead-time orders not included.
How do I submit a claim?
We try to make it as easy as possible! All you need to do is get in touch with us via mail or whatsapp and we will take it from there.
To process your price match claim we need a couple things:
- Proof of the competitors price
- What you are looking to order
- Your email address
Yep, it's that easy.
What counts as proof of pricing?
We will accept just about anything as long as it shows us the below info
- Competitors name
- The marked price of the item
- The variation of the product (i.e. size, colours, shape, etc.)
Some examples of what might qualify
- A link to the Competitors website
- An official quotation you've been supplied
- A picture of an instore price label
I've bought my gear but found it cheaper somewhere else?
We know that this can happen. So we are keen to help out. If you buy gear from us and then find it cheaper somewhere else, we'll stick to our price matching policy. Simply submit a claim and we'll process a refund for you if the claim is approved
This offer is valid for 30 days after placing an order with Planet Hockey